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Network World UC Survey 2009

Many factors are making it important for organisations to consider the move towards Unified Communications (UC), whether the transition is made today or in the future. In order to understand the adoption and perceived benefits of Unified Communications, Computer News Middle East and Network World Middle East  are doing a survey of IT decision makers in the region. We'd really appreciate it if you could spare a few minutes to complete a quick multiple choice survey. All respondents stand to receive a copy of the “Teleworking: Real Value for Virtual Workers whitepaper and a “Unified Communications for Dummies” hand book.

Does your job profile require you to have flexible working tools?*
Yes, I work from remote locations often
No, I am normally working only from office
Flexible tools are certainly a value addition
How important is it for your customers to reach you from the first time?*
Very important
Important, but not essential
Not important
How has the tough economic climate changed the way you work? Tick all that apply*
Yes, we are expected to do more with less and stay connected all the time
We are investing in collaboration tools that will boost productivity
No, we have not changed the way we work
How easily do you manage your communications when away from your desk?*
I am able to manage because I access my information remotely
Use voice mail , but I would like communications to be more integrated
I find it quite difficult to keep track
Which factors will make it important for your organisation to consider Unified Communications? Tick all that apply*
Cut costs and improve productivity
Improve internal communications and facilitate real-time collaboration
Enhance business operations and improve efficiencies
Control communication costs
Which of the following technologies do you use? Tick all that apply*
e-mail
Fixed line telephony
Mobile telephony
Instant Messaging
Voice over IP
Unified communications
Video conferencing
Web conferencing
Push e-mail
In your job profile, what benefits do you believe Unified Communications will offer you? Tick all that apply*
Increasing your productivity
Increasing work satisfaction
Keep you more in touch with work when away
I don’t think it will change my life much
Enhance business operations
What is the current state of investment in unified communications in your organisation? *
Already deployed
Currently evaluating and running a pilot
We are looking at this in phases
Have no plans to invest in this technology
Don't know
Please rank the vendors below with regards to their leadership in Unified Communications space? (1 is highest, 5 is lowest)*
12345
Alcatel Lucent
Avaya
Cisco
Nortel
Siemens
Your Name*
Designation*
Company*
Contact*
Business e-mail*

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